Apply for financial assistance for patients

The County of Santa Clara Behavioral Health Services Department is committed providing high quality, affordable and accessible care. While every patient is responsible for the costs of behavioral health services they receive, there may be a program that can help to cover or reduce costs for patients who do not have health insurance or who have high medical costs​. Eligibility for financial assistance is determined by income level and the appropriate program will be assigned based on the annual Federal Poverty Limit.

If you have applied for a program, the program will be billed for service charges. Depending on the program, you may be responsible for co-pays, deductibles, or share-of-costs that the program does not cover. Access the Financial Assistance Flyer.

Financial assistance programs available for Behavioral Health Services

The County of Santa Clara Behavioral Health Services Department is committed to ensuring patients understand what health care options are available.

Medi-Cal

This state program serves low-income individuals including families, seniors, persons with disabilities, children in foster care, pregnant women, undocumented individuals, and childless adults with incomes at or below 138% of Federal Poverty Level (FPL). Medi-Cal requires an annual recertification/redetermination process that is done through the Social Services Agency.

Covered California (CCA)/The Affordable Care Act (ACA)

Covered CA is the health insurance marketplace that started under the federal Affordable Care Act (ACA). Covered CA helps eligible individuals purchase private health insurance coverage at federally subsidized rates. The ACA, also known as Obamacare, means more people have access to affordable health insurance. You can go to www.coveredca.com for more information about Covered California plans and apply online. Covered California has an annual renewal during the open enrollment period. Failure to renew coverage will result in passive enrollment; you will be automatically re-enrolled into the current healthcare plan originally chosen and billed accordingly.

Healthcare Access Program (HAP)

This program reduces the amount a patient owes for services and/or medicines based on patient’s income. Some people may have no cost, while others will be responsible for a percentage of total services provided. Unless insurance is obtained, HAP is an annual program with an annual re-application requirement. A new application along with current required documents must be provided to be re-screened and re-apply for HAP.