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Confidential Languages Spoken: English, Spanish
Emotionally or mentally distressed residents in Santa Clara County now have free access to 24/7, confidential, text-based crisis counseling services, through a partnership between the Suicide Prevention Program and Crisis Text Line, Inc. To receive support from trained Crisis Text Line counselors, county residents can text the word RENEW to 741741.
To date, Crisis Text Line, a national organization, has answered more than 84 million messages. The organization has more than 4,500 active Crisis Counselors, with strict safeguards and protocols to provide care, safety, and confidentiality for each user.
Community members can also become volunteer Crisis Counselors themselves: More information is available at www.crisistextline.org/volunteer.